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Privacy policy

General information

The text below details how TRADYGLASS uses and collects your personal data and informs you of the measures taken to ensure their protection when using the Website in accordance with the provisions of the Regulation of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Reference 2016/679 – General Data Protection Regulation).

TRADYGLASS protects the privacy of its Internet users by complying with the applicable regulations in force.
Accordingly, TRADYGLASS, as data controller, has notified the Belgian Privacy Commission (hereinafter the “CPVP”) of the collection and processing of your personal data.

TRADYGLASS is likely to collect your personal data, in particular by :

⁃ via the “Contact” form,

⁃ when subscribing to the electronic Newsletter offered by TRADYGLASS,

⁃ when creating your “Account” on the TRADYGLASS website

⁃ when you use our direct telephone contact service with the TRADYGLASS Sales and Marketing Department.

Personal data” refers to information about you as a natural person that you voluntarily communicate by filling in a form on the TRADYGLASS website, or that TRADYGLASS collects during your browsing and which, whatever its nature, enables you to be identified, directly or indirectly.
Personal data includes nominative data (such as your name, contact details) and electronic identification data available on or from your computer (such as “cookies”, “IP addresses” or browser preferences).
Your electronic identification data makes it possible to identify your connection terminal or the pages consulted on the TRADYGLASS website during your browsing and is generally insufficient on its own to identify you by name.

Identity of the data controller and purposes of the processing operation

The personal data collected on this TRADYGLASS website may be used by TRADYGLASS (hereinafter referred to as TRADYGLASS), a TRADYGLASS company, with the following company number BE TRADYGLASS, having its registered office in TRADYGLASS, as data controller for the following purposes:- to manage relations with its customers and prospects via the “Contact” form- to offer them its services, such as :

⁃ subscribe to the TRADYGLASS Newsletter

⁃ the creation of a personal space “Your Account” which stores personal data that the user can modify.

Some of the personal data collected will enable us to send you informative newsletters and commercial solicitations by e-mail.
We will take care to obtain your prior consent on the collection form present on the TRADYGLASS website by ticking the “Yes” answer to the question “I would like to receive information from TRADYGLASS on news, new products, events and to receive personalized offers at my indicated e-mail address”.

Information that is essential for TRADYGLASS to fulfil the tasks described above is indicated by an asterisk on the various pages of the TRADYGLASS website.
Other information is optional and enables us to get to know you better and improve our communications and services to you.
The information collected by TRADYGLASS includes your surname, first name, postal address, e-mail address and telephone number.

Visitor’s rights to control data (right of access, rectification, opposition)

Users who have provided their personal data via the TRADYGLASS website have the right to access and rectify any personal data concerning them that is inaccurate (by sending a letter together with a copy of a signed identity document) to our Sales and Marketing Department:- by post: by writing to TRADYGLASS

– by e-mail: by sending an e-mail to TRADYGLASS

Users also have the right to object to the processing of their data for legitimate reasons, as well as the right to object to this data continuing to be used for commercial prospecting purposes, by contacting the service indicated above.The TRADYGLASS website offers Internet users the opportunity to subscribe to a newsletter containing information on TRADYGLASS products, news, events, etc…

TRADYGLASS offers Internet users who no longer wish to receive newsletters the opportunity to unsubscribe:- either by clicking on the unsubscribe link at the bottom of each newsletter – or by filling in the “Contact” form, specifying your request and the e-mail address to be unsubscribed in your message.

In order for us to be able to satisfy this request, you will need to send us the information necessary to identify you: surname, first name, e-mail address and, if applicable, your postal address.

Sharing and disclosure of personal data

TRADYGLASS and TRADYGLASS service providers are the only recipients of the data collected.
Within TRADYGLASS, your personal data may be communicated to the departments in charge of WEBDIGIT’s customer relations management.
External service providers to whom your personal data may be communicated include our hosting service providers.

TRADYGLASS will only transmit your personal data to a third party when: – you have given us your prior consent to share this information;- TRADYGLASS must share this information with its service providers and in particular its technical service providers in order to provide you with the service you have requested (for example, the sending of a Newsletter);- TRADYGLASS receives a request from a judicial authority or any administrative authority authorized by law requesting the communication of this information in accordance with the legislative provisions in force.

When you wish to introduce a TRADYGLASS product or service to a friend or family member, you expressly acknowledge that you have obtained the consent of the e-mail recipient.

Data retention

TRADYGLASS may retain your personal data for a period not exceeding five years from the date of your last contact.

Safety measures

TRADYGLASS does its best to protect your personal data against damage, loss, misappropriation, intrusion, disclosure, alteration or destruction.

TRADYGLASS computer systems are protected by state-of-the-art physical and software security measures.
Physical and electronic back-up procedures for data collected on the site have been implemented, in compliance with current European legislation on the protection of personal data.

TRADYGLASS employees who, by virtue of their position, have access to your personal data, undertake to maintain the strictest confidentiality in this respect.

However, TRADYGLASS does not control the risks associated with the operation of the Internet and draws your attention to the existence of possible risks in terms of occasional loss of data or breach of confidentiality of data transiting via this network.
The information provided on the Site may be interrupted in the event of force majeure or other circumstances beyond the control of TRADYGLASS or for reasons for which TRADYGLASS is not responsible.

Information about cookies and browser preferences

First of all, a cookie (also known as a “cookie” or “web beacon”) is a file stored on your hard disk by an Internet server for a defined temporary period, in order to facilitate your browsing and improve the quality of the TRADYGLASS website.
A distinction must be made between so-called “browsing cookies” and “statistical analysis cookies”.

Navigation cookies enable TRADYGLASS to memorize information such as your e-mail address, your “Account” identifiers and the search terms you have entered in the search engine, in order to facilitate your browsing within the Site. Their duration is limited to the duration of your Internet session, i.e. 20 minutes from your last action on one of the Site’s pages.

TRADYGLASS also relies on certain browser preferences such as language or JavaScript activation to facilitate your browsing.
For example, by detecting your browser’s language, TRADYGLASS is able to offer you the most appropriate version of the Site.

Statistical analysis cookies enable TRADYGLASS to store information relating to your browsing on the Site, such as the pages you have visited, the date and time of your visit, the location of your connection, etc. These cookies do not enable us to identify you personally.
These cookies do not allow us to identify you personally; the data they collect is then aggregated and attributed to a single impersonal visitor.
This data enables TRADYGLASS to analyze the relevance of the Site’s content and to try to improve it.
They may be kept for up to 2 years, to enable comparative analyses over time.
TRADYGLASS uses Google Analytics for this purpose.

You can refuse cookies by modifying your Internet browser settings.
However, this operation will delete all cookies used by the browser, including those used by other websites, which may lead to the alteration or loss of certain settings or information.
Deleting cookies may alter or even make it difficult to navigate on the TRADYGLASS Site.

Please note that you can prevent cookies from being saved by configuring your browser as follows:

For Google Chrome 5 and above:1.
Click on Settings2.
Click on Advanced3.
In the “Privacy and security” section, click on Content settings4.
Click on Cookies5.
Disable cookies

For Microsoft Internet Explorer 11.0 and above: 1. select the “Tools” menu, then “Internet Options”.2. click on the “Confidentiality” tab 3. select the desired level using the cursor.

For Firefox: 1.
select the “Tools” menu>”Options” 2.
click on the “Privacy” option

For Safari 3.x for Mac OS X 1.
select the “Editions” menu 2.
click on “Preferences” 3.
click on the “Security” option 4.
click on “Show cookies”.